Health Check. 

Problem 4. 

There are no energy data available to AutoSleep. 

Your Apple Watch automatically sends the health data captured by its sensors to your iPhone. This is not done by the AutoSleep app, it is done by Apple system services. AutoSleep reads the data that has been sent to the iPhone. 

NOTE: A number of people have found that the iOS 13 update has caused some problem in this area. You can usually always solve it in step B or C).

There are three reasons for this problem:

A). In the Apple Watch settings app (it has a black icon with a picture of a Watch) you have turned off “Fitness Tracking” in the Privacy section. Make sure that both Fitness Tracking and Heart Rate are turned ON. Also, make sure you have a passcode and wrist detection turned on in the passcode section. 


B). This is often caused by an iOS bug removing the permission to energy data during the update process. It’s quite an annoying one. I have a small number of customers affected by this. 

Often you can solve problems like this by powering the iPhone and Watch off and on as per these links. i.e. Shut down completely and restart. 



The data usually starts showing up again in around 10 minutes. 


C) Reset Permissions

To reset HealthKit permissions and iOS and Watch health services and ensure everything works on the watch going forward, please perform these steps. It is important to do all steps in this exact order especially step 2 as this restarts the crashed system services on your iPhone and Watch. 

1. Go into the iPhone Settings, Privacy, Health. Press AutoSleep and then press all categories off.

2. Power the iPhone off as per this link. (i.e. Shut the iPhone down completely so that it restarts with the  on screen).

3. Now in iPhone Settings, Privacy, Health, AutoSleep press all categories on. Make sure that all the switches are turned on. 

4. Now go into AutoSleep iPhone app and this should restore all permissions